OK, I love a lot of things. My fiancé, puppies, stupid reality TV shows...but what I want to say today is that I LOVE good customer service.
It seems like it is all too rare these days, and that makes me appreciate it even more when I happen to come across it.
The official MLB store is the bomb dot com!
I ordered Nick's birthday gift from there and received an email that it was on backorder. I called the store's customer service line and explained that it was a birthday gift and they were able to get me one in time.
Unfortunately when Nick opened it Sunday and tried it on it was too small (he told me what size to order but it didn't fit well). I called them back today and again explained that it was a birthday gift, and that we are seeing the Cardinals in Atlanta in two weeks and he would like it for the trip and BOOM. A new one in the correct size on its way to me. They don't have to wait to receive the jersey I'm returning and I don't have to pay for any shipping.
I've ordered from them a few other times as well and they always send coupons with your merchandise.
I am really looking forward to our Atlanta weekend. I spent a lot of time in Atlanta for my first job out of college and fell in love. It always feels like a second home to me and I CANNOT WAIT to be there in two weeks.
I'm off to the gym for my lunch break. Have a great Tuesday!